Customer requests
Email [email protected] with the store domain and the email used for the offer. Do not send payment details.
PRIVATE OFFERS FOR SHOPIFY
Give high-intent shoppers a way to ask — without giving away your margin.
See how it works →PRIVACY
Datenlöschung anfordern
Customers should first contact the Shopify merchant that collected their information. Merchants can also use Shopify’s mandated privacy workflow.
Merchant requests
Use the in-app support desk or the Shopify privacy workflow. We verify authorization before action.
Verification
We may request information necessary to confirm the request is legitimate and linked to the relevant store.
Timing
Requests are handled under applicable privacy obligations and Shopify’s required process.