Getting started
Install NegotiaCart and connect your store
The safe first-install sequence for a Shopify merchant.
Read guide →PRIVATE OFFERS FOR SHOPIFY
Give high-intent shoppers a way to ask — without giving away your margin.
See how it works →NEGOTIACART HELP CENTER
Everything you need to launch, operate and grow private offers.
Clear setup instructions, operating playbooks and troubleshooting for every stage of NegotiaCart.
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Find the answer, then get back to selling.
All guidance
13 articlesGetting started
Show the private-offer button in your cart
Enable the Shopify App Embed so shoppers can make an offer.
Read guide →Getting started
Create your first offer policy
Set product scope, minimums and outcomes before shoppers see the feature.
Read guide →Getting started
Test the customer journey before launch
A short checklist for validating the storefront, decision and invoice flow.
Read guide →Offer operations
How automatic accept, counter and decline work
Understand the rules engine before relying on automatic outcomes.
Read guide →Offer operations
Review, counter or close a Deal manually
Use the Deal desk for sales-assisted pricing decisions.
Read guide →Checkout & customers
What your customer receives after an offer
Offer messages and payment links remain tied to Shopify checkout.
Read guide →Checkout & customers
How paid and refunded Deals are recorded
Order payment events update the Deal record and billing event safely.
Read guide →Billing
Trial, subscription and Deal commission
Understand the seven-day trial, plan fee and 1% paid-Deal charge.
Read guide →Troubleshooting
The offer button is not visible
The fastest checks when shoppers cannot find NegotiaCart in the cart.
Read guide →Troubleshooting
Why an offer was countered, declined or expired
Use the Deal audit trail to distinguish a policy outcome from a live-cart change.
Read guide →Security & data
What happens when you uninstall and reinstall
Your store history is retained for recovery and audit purposes.
Read guide →Security & data
Security and data boundaries
What NegotiaCart verifies, stores and never handles.
Read guide →STILL NEED A HAND?
Support is part of the operating system.
Existing merchants can open a ticket from the NegotiaCart app so our team receives the correct store context from the start.
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