Troubleshooting
The offer button is not visible
The fastest checks when shoppers cannot find NegotiaCart in the cart.
Read guide →PRIVATE OFFERS FOR SHOPIFY
Give high-intent shoppers a way to ask — without giving away your margin.
See how it works →NEGOTIACART HELP CENTER
Everything you need to launch, operate and grow private offers.
Clear setup instructions, operating playbooks and troubleshooting for every stage of NegotiaCart.
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Find the answer, then get back to selling.
Troubleshooting
2 articlesTroubleshooting
Why an offer was countered, declined or expired
Use the Deal audit trail to distinguish a policy outcome from a live-cart change.
Read guide →STILL NEED A HAND?
Support is part of the operating system.
Existing merchants can open a ticket from the NegotiaCart app so our team receives the correct store context from the start.
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